Refund and Returns Policy
Introduction
This policy outlines the terms and conditions for refunds and returns at Vavor. By making a purchase on our website, you agree to comply with these terms. Please read them carefully before proceeding.
Eligibility for Returns
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. You must also provide the original receipt or proof of purchase.
Timeframe for Returns
Returns are accepted within 30 days of the delivery date. Items returned after this period will not be processed.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Refundable Items
Certain items are not eligible for refunds, including gift cards, downloadable software products, and personalized items. Please contact us if you have questions about specific products.
Exchanges
We only replace items if they are defective or damaged upon delivery. If you need to exchange an item for the same product, contact us at the details provided below.
Shipping for Returns
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.
Return Address
Send returns to: 9923 West Pine Boulevard, Baltimore, Maryland 21236, United States.
Contact Information
If you have any questions about our refund and returns policy, please contact us:
- Email: [email protected]
- Phone: +1 (667) 854-2248
- Website: https://www.vavor.store
Policy Changes
We reserve the right to modify this refund and returns policy at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review this policy periodically for updates.